HomePrivacy Policy

Privacy Policy

Privacy Policy

Piranha Arts understands and respects the data you share with the company. In this updated Privacy Policy, we will share with you how we collect, use, disclosure, communicate and make use of your personal data or official information. This privacy policy will share with you the information we collect from you when you use our website. This Privacy Policy applies primarily to Piranha Records & Publishing and Piranha Events and then to all the other properties, subsidiaries and branches of Piranha Arts, including WOMEX, Classical:NEXT, Piranha Consultancy, and others.

Safety and security of your private data are of utmost importance to us. We have tried our best to simplify and make our data collection and storage explanations short and easy to understand. Nonetheless, if you would like to have any further information, or have any suggestions or questions, please contact on the email shared at the end of this privacy policy.


1. How we collect your information or data?

We collect information or data when you sign-up for our newsletter, or browse our website. We also collect your information if you are signed up with us as an artist, performer, songwriter, artist manager, music publisher, or a record label. This data helps us to operate our business, pay any royalties generated, # market, advertise and improve our platforms, existing services, develop new services and to enhance, improve and customize your experiences while interacting with us or our services.

1.1 - When you visit any of our websites, we request information such as the browser and device you're using, your IP address, your demographic location, the site you came from, what you did and, or the site you visit when you leave us. This information is to track your user behavior and in no way collects your personal information. For more information, you can refer to our terms and read about our cookie policy.

1.2 - When you take part in our event surveys or enter promotions, and contests, we collect name, contact, email, demographic and eligibility information.

You will always be the one in control of your personal information. You can contact us to modify, delete any, or all of your personal information.


2. HOW WE USE YOUR INFORMATION

Piranha Arts have never sold or will never sell your personal data including your name and contact information – to external or third parties for their own marketing purposes.

2.1 - If you are an artist, performer, songwriter, artist manager, music publisher, or a record label signed up with Piranha Records & Publishing or in partnership with us, then we use your information to pay any royalties or settle any outstanding incomes or expenses. We use Details as our service for our label and royalty management.

2.2 - Analytics and metrics. We analyze your activities and behavior on our website for profiling based on your interactions with our services, your orders,your purchases, your billing history, your profile information and preferences, and other content you share with Piranha Arts or any of its subsidiaries.

2.3 - We process this information given our legitimate interest in improving the Piranha Arts platform, services and our customers’ experience with it, and where it is necessary for the adequate performance of our services and events.

2.4 We use the information provided by you to verify and respond to your requests, suggestions, questions, including providing you with any requested information about our services.

2.5 We may use Personal Data to detect and prevent fraud, spam, abuse, security incidents, and other harmful activity. To conduct security investigations and risk assessments, and to verify or authenticate information or identifications provided by you.


3. Where is your Personal Data stored

All our servers are based within E.U as required by GDPR and all our web services providers are GDPR compliant.


4. Your Data, Your Rights?!

Absolutely! By logic and by law, the data we have about you belongs to you.

4.1 - You can request whatever information we hold about you, and you can ask us to correct it if it is inaccurate or false.

4.2 - When you register or create an account we ask for your consent to process your official or personal data, you may withdraw that consent at any time. But, please note, we require some data for billing purposes and clearing any outstanding dues. Some of these withdrawals might affect regular business dealings.

4.3 - You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully. In such cases, please email us with your complaint and we would be happy to remove your personal information.

To submit a request regarding your personal data, please use the contact information provided at the bottom of this privacy policy.

4.4 - Here is a list of your rights:

  • You have the right to request us to share with you the information that we have about you.
  • Under the GDPR, you have the right of access your information as shared here
  • Under the GDPR, you have the right to rectification as described here
  • Under the GDPR, you have the right to erasure as described here
  • Under the GDPR, you have the right to the restriction of processing as described here
  • Under the GDPR you have the right to complain to a supervisory authority as described here
  • Under the GDPR you have the right to data portability as described here
  • Under the GDPR, you have the right to object as described here

5. Opt-in and opt-out from Newsletter

To receive our communication via newsletter, you must give consent or activate the newsletter upon registration or by subscribing to it. By subscribing to our newsletter, your e-mail address will be used for marketing purposes and to provide you with customized solutions, information, updates, offers, and deals. You will receive the newsletter until you unsubscribe. You can unsubscribe anytime from any of our newsletters via a link provided at the end of every newsletter.

We use MailChimp as our newsletter distribution service who are also GDPR compliant.

However, we must share that if you wish to stop receiving our communication and wish to revoke consent or unsubscribe, you may continue to receive our other system or promotional emails.

Should you wish to break all communication with us, please feel free to write to us directly at the email or contact shared at the end of this privacy policy.


6. Contact

You can contact us online regarding your personal data, or be concerning our Privacy Policy, or write to us for any additional information at the following address:

Piranha Arts AG
Kreuzbergstrasse 30, 10965 Berlin, Germany
Phone: +49 30 318 614 40
Email: connect@piranha-arts.com

If you need more information about our processing of personal data or have questions or complaints you are always welcome to contact us on marketing@piranha.de

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